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CUSTOMER SERVICE AGENTS
CAIRO SALES, HELIOPOLIS BRANCH.
Cairo Sales is a well established Home Electronics department store that is looking to add Call Centre Representatives to our team in Heliopolis Cairo. Our Call Centre team is the voice of our company and we are looking to hire people who have a positive attitude and enjoy working with people. It is crucial that the person in this position is customer service oriented and has the ability to communicate effectively in Arabic and English (Further languages are a plus). They will need to be familiar with home electronics and be prepared to learn the details and features of all products for sale. Primarily they will answer a high volume of incoming calls and respond to emails as well as live chats from customers. They will also handle escalated issues and customer complaints and be able to resolve all customer concerns while providing top of the line service to each customer. Excellent computer skills are a must to navigate an internal database and input customer information and use a number of internet based applications. They will utilize the customer service experience to assist co-workers with issues they are unable to resolve and act as team leader when a manager is unavailable Most importantly they will provide an excellent customer experience with every call.
The successful candidate will be employed on a full time basis only and be awarded a Competitive Salary.
Send CV to cv@cairosales.com
Graphic Designer
If you're creative, technically savvy and love home electronics we might be the place for you. Cairo Sales is looking for a creative Graphic Designer with experience working in a marketing department. Must have strong design principles and values while collaborating with partners and absorbing feedback. Time management skills are a must to work on multiple projects at once and with various deadlines. Needs to have a creative mindset to be able to bring a design to life with simple instructions and support various marketing initiatives and client campaigns. You will be working in our Heliopolis office with the opportunity to work from home a few days per week. Full Time Only ,Competitive Salary. Send CV to: CV@CAIROSALES.COM
Customer Service - Logistics Specialist
Within the Customer Service Department we are looking for experienced Logistics Manager experienced in Customer Service and specialized in Logistics to directly assist the Managers. The successful applicants will need to have a detailed knowledge of the products and be required to gain an excellent knowledge of operations within a short period of time. It requires personal initiative and problem solving skills and the ability to coordinate with various departments to find solutions in a fast paced environment. The applicant must be fluent in Arabic and English both spoken and written and will be employed on a strictly Full Time basis. Competitive Salary. Please send CV to cv@cairosales.com
Sales Associates
We are looking to hire Sales Associates to join our team at Heliopolis branch. They will be passionate about consumer electronics as well as being friendly and fluent in Arabic and English with excellent interpersonal skills along with good computer skills. The Sales Associates have the responsibility to approach customers at the store and provide correct and useful answers to questions relating to products and to finally ensure that sales are successfully closed to the customers satisfaction. They will help customers to choose the perfect product for their needs by explaining or demonstrating the features of each product and their benefits. Please send CV to : CV@CAIROSALES.COM